Frequently Asked Questions (FAQs)

1. What kind of clothing does Miva India offer?
We offer handcrafted Indian-inspired clothing, including dresses, kaftans, co-ords, and seasonal collections. Our designs are minimal, elegant, and made using sustainable fabrics.

2. Are all your products handmade?
Yes! All our garments are either fully handcrafted or made using artisan techniques like hand block printing, handloom weaving, and small-batch dyeing.

3. Do you restock sold-out items?
Because we follow a slow fashion model, many of our pieces are limited edition. However, if a design is in high demand, we may consider a restock. You can sign up for restock alerts on the product page.

4. What sizes do you offer?
Our size range usually spans from XS to XL, depending on the style. We also offer a detailed Size Guide on each product page to help you find the perfect fit.

5. Can I customize my order?
Currently, we do not offer customization. However, we are working on offering made-to-order or limited tailoring options in the future.

6. Where are your products made?
All our garments are proudly made in India, with love, by skilled artisans and ethical production units.

7. How do I care for Miva clothing?
We recommend hand washing in cold water with mild detergent or gentle machine wash for most garments. Always refer to the care label inside each product for specifics.

8. What payment methods do you accept?
We accept all major debit/credit cards, UPI, and wallet payments. COD may be available in select locations.

9. How long will my order take to arrive?
Orders are typically dispatched within 2–4 business days. Delivery times vary by location, but most orders arrive within 5–7 days across India.

10. Do you offer international shipping?
Yes! We currently ship to select countries. International delivery times and charges vary by region.

11. Can I return or exchange an item?
Yes, we accept returns and exchanges within 7 days of delivery. Items must be unworn, with tags intact. Visit our Returns & Exchanges page for details.

12. How do I track my order?
Once your order is shipped, you’ll receive an email or SMS with the tracking details. You can also check your order status via the My Account section.

13. How do I create an account or log in?
Click the profile icon on the top-right corner of the site. From there, you can sign up or log in easily.

14. I have a question that’s not listed here. What do I do?
We’re happy to help! Reach out to us at mivaindiawork@gmail.com or use the contact form on our website